Kernow Property Management
Expert Holiday Property Management
Many owners simply advertise on one listing site, and then don’t
look at it again for a whole year until it’s time to update the rates.
While this will bring some bookings, you will soon lose out
to competing holiday rentals that have a thorough marketing
strategy in place.
You should think of your holiday home as a business and as such, it
needs a proper marketing strategy. Marketing is a continual
process, not an annual event. You have to spend time & money to
make money, and knowing where to invest that time & money is
key... that is where we come in!
Experience and Value
With over 12 years experience in Holiday Let Management we are proud to be able to offer you a
comprehensive & efficient service at highly competitive rates
A Complete Service
We offer a complete package from advertising and marketing to Cleaning and Property Maintenance Services
Great Value for Money
We don't waste money on expensive offices or glossy brochures so can offer a full Booking Service for just 10%. Plus the money for each booking goes directly into your bank account not ours !
Social Media Experts
We are expert in making the best out of Social media to advertise your property and have an Instagram Influencer on the team
So Free up Your Valuable Time
So why would you even consider trying to get bookings yourself when you have far better things to do with your time !
So How Does It Work ?
We offer two complimentary services, providing holiday let marketing and advertising services for just 10% of your revenue income and then cleaning and maintenance services for a further 5%. Full details are below.
Marketing and Advertising Services
With over 12 years experience in Holiday Let Management we are proud to be able to offer you a comprehensive and efficient service at highly competitive rates.
We offer the following services for 10% of the revenue* for the property.
So what is Included ?
- Provide advice on insurance, finances and tax relief, linen, pricing etc
- Maintain a booking management system showing all your bookings and income (you will have 24/7 viewing access to the system).
- Create and manage marketing on all appropriate platforms e.g. Booking.Com, Airbnb, TripAdvisor, Cottages.com and many other platforms. See the list below of all the platforms that we can connect you to. We are Airbnb super hosts so get prime advertising placement for our properties.
- Update pricing and online calendars for all of the above platforms (calendars are automatically updated across all platforms as soon as a booking is received to prevent double bookings).
- Assistance with the creation and updates of your web site if you choose to have one for the property (it will have an online booking system – to allow direct bookings and avoid payment of fees to booking.com etc ).
- Take bookings online and by phone or email and process payments ( only 1% charge for card payments).
- Send booking confirmation emails, pre-arrival emails and post stay review requests to guests
- Send you monthly reports on Bookings Received and taken
- Provide Additional Reports as required e.g.
- Payments Received
- Payments Outstanding
- Bookings YTD
- Bookings past 12 months
- Income for the tax year
- Send weekly housekeeping reports (information for the cleaners).
- Answer all booking and pricing enquiries (phone and email).
- Answer guest queries about their stay
- Collect guest data and send mailshots to previous guests to encourage repeat visits.
- Collect and chase money from guests (all money goes directly into your bank account not ours). We can also offer credit options for guests.
- Refer guests from other properties if they cannot accommodate them.
- Advertise for and organise Winter Let tenants if you choose to do this.
And What is Excluded ?
- The cost of paid advertising e.g. Facebook, Google ads and other paid advertising.
- Maintenance and Cleaning (see below).
- The cost of the initial web site creation (we can create a web site for you for a minor additional charge - then the web site maintenance is included in the 10% fee).
*This revenue excludes the commission paid to Booking.com, Airbnb etc where it is deducted at source.
Our Advertising Partners
Below is a graphic showing all of the advertising partners that we can connect to (and we keep calendars automatically updated on all of them).
Cleaning and Maintenance Services
We offer the following maintenance and cleaning services for 5% of the revenue* for the property.
So what is Included ?
- Organising cleaners and linen services for each changeover.
- Provide and maintain an onsite supply of replacement items e.g. plates, glasses, bulbs, lamps, toaster
- Replace other broken items as required.
- Replace Lost keys
- Regular Window cleaning
- Steam Cleaning carpets/rugs as required.
- Gardening services
- Providing maintenance cover for issues, faults and repairs (contact via email or phone). Faults and issues will be rectified by phone if possible, at no extra charge e.g. blown fuses or heating issues. A maintenance engineer will be on call if required for on-site emergencies or routine maintenance during changeovers.
- Typical routine maintenance tasks include:
- Fixing /replacing broken toilet seats
- Fixing leaking showers
- Fixing broken chairs
- Painting / Jet washing (on empty weeks or out of season)
- Other maintenance / property improvements as required
And What is Excluded ?
- The 5% does not include the cost of the maintenance engineer if he is called out or the cost of cleaning and linen and gardening services or of items replaced or supplied.
*This revenue excludes commission paid to Booking.com, Airbnb etc where it is deducted at source.
“After setting up three luxury Shepherds Huts I had no idea how to advertise them and get bookings. Richard from KPM came to visit me and within a week we had our first bookings and we have been busy ever since. Richards help and experience has been invaluable in maximising my income and helping set my pricing and booking policies".
Fiona, owner of Blatchford Briar Shepherds Huts
Click Here to see Fiona's web site
“Richard and team have done a great job of renting out our property in Looe and have organised cleaning, laundry and maintenance for us. We are very happy with all the bookings and with the service provided".
Malcolm, owner of 2 Mount Pleasant in Looe
Click Here to see Malcolm's listing
Contact Us
We’d love to hear from you to discuss your requirements and how we can help.
Call us now on 07847 248383 or email us at richard@kernow-pm.co.uk